TERMS AND CONDITIONS

To protect your own interests please read the conditions carefully before you order or accept delivery. If you are uncertain as to your rights under them or you want any explanation about them please CONTACT customer queries or email info@jozanigroupinc.com BEFORE purchasing our products, YOU ARE ADVISED TO PRINT AND RETAIN THESE TERMS FOR YOUR RECORDS.
By placing an Order and purchasing goods from "JOZANI GROUP INC" you enter into a legally binding agreement with us on the following Conditions. You should read and understand these Conditions because they affect your rights and liabilities.

These are the Standard Terms and Conditions of "JOZANI GROUP INC" (“the Seller”, “We” or “Us”) for certain products as set out in the pages on this site or on any promotional material distributed (“the Goods”).
In accordance with directives of European Consumer Centre (ECC) Netherlands, you have the right to withdraw from this transaction.

HOW TO PURCHASE OUR PRODUCTS
We will always strive on making timely shipment of clients order at most competitive price to attain optimum customer satisfaction. After making an order of any of our product:-– Emails, calls or faxes will be exchanged to specify details on quality, quantity, packing, delivery, payment terms, etc.

. We send a formal letter of offer.
. A draft contract is been issued for large orders to agree on all terms of term and to gaurantee buyer and seller
. Buyer will confirm order quantity of goods and then send company details for proforma invoice
. Proforma Invoice is prepared and issued to buyer for payment confirmation based on agreed paymnet terms
. Seller confirms payment and does shipment shipment within 2 – 5 working days based on order quantity

As much as we work to satisfy customers and to build a mutual friendship between our valued customers, Please kindly go through our terms and conditions to avoid future conflicts.

VISITING US
We accept Visit ONLY upon appointment booking. Appointment scheduled takes from 4 to 8 weeks. For more information and bookings, Please kindly send us an appointment email.

CONTRACTS
We advice buyers to review each contract page as signed contract takes immediate effects. Any later adjustments are considered null and void

PROFORMA INVOICE
Buyers MUST be aware that Proforma Invoices are ONLY issued after seller and buyer agreements and the buyer is ready to make the payments for the order. Once Proforma Invoice is being Issued payment is expected to be done within 2-3 working days.

SHIPMENT & DELIVERY
All shipping documentations are scanned and emailed to buyers immediately upon shipment departure while originals are executed via DHL or FEDEX Express delivery respectively

PAYMENT TERMS
– All payments for goods must be made via international wire transfer directly to one of our bank accounts which we have within the EU regions of  Netherlands, Belgium, Germany, France, Turkey , Portugal. Client’s consignment are shipped after the payment confirmation in one of our bank accounts given in our signed Invoice, and  kindly contact us through phone/email after you have make a payment for confirmation.

Our payment terms is strictly T/T payment.
Clients are expented to email us with the scan proof of the payment from your bank, so we can released your order/consignment immediately to be shipped. You are responsible for all bank transfer fees. We will ship your order once your payment is received and confirmed.

There will be no shipment booking confirmation for your order/consignment until payment agreed deposit are received in our account.

REFUNDS :
In-case of cancellation or dispute after payments, We do offer a maximum of 14 days for refund. Some refunds are 100% depending on the trade terms

DOCUMENTATIONS:
We reserve the rights to refuse disclosure of some documentations as it might concern our suppliers information’s. It is one of our policies to protect our suppliers information.

OUR RIGHTS
We reserve the RIGHTS to cancel orders we are not satisfied with (Applicable to Minimum orders, delivery conflict ports etc) – We Reserve the RIGHTS to choose our Customers Respectively

For More Information Regarding our Terms and Conditions, Please kindly contact us for clarification via email on info@jozanigroupinc.com